How We Help You
What comes to mind when you think about the best tools a person can have in their back pocket while striving for personal and professional success? You might be surprised to hear that many people are missing very basic life skills. After 38,000 hours serving as a Las Vegas Life Coach, I can assure you there is much work to be done in helping my coaching clients take action in improving their organizational time management and conflict resolution skills
I have written extensively in other articles and books about my powerful time and task management system called DAAL. DAAL stands for ‘Daily Accelerated Action List, and the main function of DAAL is to help very busy clients quickly determine how to best use their time for task management and resolution.
Working as a Las Vegas Life Coach has its benefits and challenges. Many of my clients are saddled with working long hours, which means my executive coaching day can stretch well into the evening. Most of the executives or clients I serve are looking for faster ways to do better work while reaching their goals.
In order to help my coaching clients work with what I call organized efficiency, I encourage them to allow DAAL to create a central drop and pick-up area to manage the miscellaneous and group-oriented tasks with varying degrees of importance. While ticking priority items off the list is always desirable, a secondary benefit of DAAL is to free up brain space for creative thinking and highly efficient problem solving.
The next important tool to add to the executive or client tool belt is the art of paying close attention to detail while delivering top-quality customer service. You may be surprised to know that before you can render top-quality customer service you must start by turning on powerful listening and observation skills.
Listening and observation skills are fast becoming a lost art. Nearly all human beings function with the ‘already always listening’ mindset. Which means that while you are speaking to them, they are either busy formulating their response or thinking about something else entirely different than what you are speaking to them about and quite often they aren’t solely listening to you at all.
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When you open up to active listening, which is to continue to check for understanding when someone else is speaking, you give yourself a chance to deliver a level of service that is unparalleled. This type of thinking will allow you to standout and stand alone as most other people will not be able to offer services to match the level of service you deliver.
After working more than 30 years in the hotel casino industry in Las Vegas (a very competitive market), I learned how to leave my clients feeling extraordinary! I bring the very best care, attention and follow-up to my executive and life coaching businesses.
When you deliver goods or services that are tailored made for someone, it’s clear to them that they matter enough for you to pay attention to their likes and dislikes or wants and needs. I will use an example of paying close attention to detail from my former years as a casino marketing executive in Las Vegas, Nevada.
Ann was one of my best clients and I always set my customer service standards high in order to serve her and her family. I anticipated their needs and listened intently to discover what they loved and loathed.
Ann was big on time management and very much disliked standing in lines. I actually overheard her sharing this with one of her sons and I used that information to wow her every time she made a trip to Las Vegas. Whenever she was in town to attend an event, rather than give her a VIP line pass to pick up her tickets, I would go behind the desk, secure her tickets and hand deliver them to her room.
I did this so she wouldn’t have to waste her time standing in line. While this may have taken me some extra time to complete, the reward of her delight in having the tickets hand delivered was well worth the time I spent completing the task.
The goal was to make all services rendered seem easy and seamless, while in fact they were most often challenging. However, I would rather assume the hassle and leave my client free to enjoy her vacation. Simply consistently completing this one act of service created a positive personal signature, and Ann is still a client today, some ten years from the first service rendered.
Ann clearly represents the ‘one handshake away’ theory which says that you never know how the hand you shake can profoundly change your life as you know it. Not only has Ann maintained her loyalty to JessTalk, but she has encouraged countless other business owners to procure JessTalk speaking and coaching programs.
“They don’t care how much you know, until they know how much you care!” Caring to listen and observe pays major dividends in the end! My coaching career is supported by a background in delivering world class ‘leave them wanting more’ service and I have countless success stories to prove it.
Think about how you can listen more closely and wow your customers with excellent attention to detail today.
How would you handle it if you your best friend was going through a difficult time in his life and he came to you for help? How can you provide the best words of encouragement to help him? Many people will find it hard to believe that the first and best way to help a friend is to practice what I call active listening. You may accomplish this by listening carefully without interrupting your friend, and at the proper pause points, check for understanding by feeding back the pertinent information in the form of a question. This approach will confirm your understanding of his situation.
If he responds, “yes, that is exactly what I said” and continues his dialogue from there, you will have provided the very best words of encouragement by simply acknowledging your understanding of his feelings. This allows him to hear his own thoughts played back to him and correct any misconceptions on either side of the conversation. It also acts as a point of reconfirmation when the communication has been relayed and accepted in the vein it was intended.
The alternative perspective could also be that when you use the powerful tool of checking for understanding and doing what I call ‘playing back the tape’ your friend may responds with, “that’s not at all what I said.” This could signal one of those times when we hear something different than what was intended or, the speaker said something that they didn’t really mean and it’s time to clear up the communication glitch. Here lies the importance of not only meaning what you say, but to saying what you mean. You simply ask your friend to please do you the favor of repeating the message. After he repeats the message, take the appropriate pause and ‘play back the tape again’ by saying, “so what I heard you say was…” Upon confirmation, you will have completed the communication circle and established what I call a good volley in the conversation.
By creating a continually flowing circle of conversation while establishing a good volley back and forth between sending and receiving messages in a conversation, it sets up the opportunity of helping a friend by offering words of encouragement. The largest point to take here is that you can’t offer words of encouragement to help a friend if you don’t fully understand the nature of their problem.
Once you have established a good flow in the conversation, you can offer words of encouragement. Rather than telling a friend what to do, even if they are asking you to tell them what to do, I have always found that it works best to ask enough questions so that your friend basically answers their own question and determines the best course of action.
Most people know what they need to do in order to help themselves while navigating through the mind fields of life, but their emotions or hurried pace of life can occasionally block their sense of knowing. I find that removing some of life’s burdens or blocks from a friend’s path will help them see the light more clearly and they can form their own solutions. Also, I believe that people feel better about discovering their own answers rather than having someone else telling them what to do.
However, there is the odd time, depending on the situation, where a friend may be so overburdened by life’s many challenges that they truly don’t have a clue as to what their next step should be. In this case, it may be prudent to offer words of encouragement. And the best words of encouragement start and end with the truth! Speak the truth as you can most fairly portray and share, while offering solution-based thinking with a mind toward obtaining the best results to minimize their problem.
Many people are in search of just the right life coach Las Vegas, and as they say, “all roads lead through Las Vegas!” I have lived in Las Vegas for the past 33 years and you can bet that at some point nearly everyone that I know has come to Las Vegas.
The professional life coaching segment of my business (JessTalk Speaking & Coaching Firm) has key pillars whereby we help our clients live their highest vision in a context of love and joy.
We like to say that we partner with our clients to offer them a safe place to come and tell the truth about their real life circumstances, challenges and victories.
This integral partnership allows us to live our passion of challenging others to live the life they deserve while helping to improve the quality of their lives in a global way.
When we speak of improving globally, we are speaking of a balanced growth potential…mental, physical and spiritual development. Many clients choose to find a life coach Las Vegas by connecting with us for virtual (phone) coaching. In just 3 coaching sessions per month I have seen countless clients profoundly shift the landscape of their personal and professional endeavors to inspiring levels.
Other clients elect to fly into Las Vegas for a one, two or three day coaching awakening program. These are very comprehensive professional life coaching programs that are custom designed to meet the wants and needs of each individual coaching client.
We’ve also accepted requests to fly to international destinations like Panama, the Dominican Republic and from coast to coast in the Canadian provinces. As a matter of fact, some of our best life coaching work has been done in Red Deer Alberta and Montreal Quebec Canada. From executive coaching to improving personal relationships, we’ve served life coaching clients in both personal and professional development capacities.
We like to ‘live in the ideal world of our client’ during the awakening process. This means that we design a coaching program to include key down time, unique dining experiences and activities of interest that the client has identified in advance. Past activities have included scheduled workouts, hiking, golf, massage therapy, reflexology, ocean walks, competitive sports and even gliding.
There is a special magic that happens when we live in the world of our ideal clients as they are able to gain a unique feedback loop as we monitor and share idiosyncrasies that may not show up in a scheduled coaching session. We capture those moments when we catch our clients just being themselves with no filters.
We center our support and focus on helping them with their number one relationship, the relationship they have with themselves. This approach is the driving factor in our continued success.
We don’t limit our connection with our clients to relationship tips. We design a well balanced life coaching awakening portfolio. The feedback we get during and following an awakening program are as follows:
1. Restored vigor and quest for life while learning how to leave the past behind
2. Energized and inspired to truly live their highest vision of life now
3. A clear vision and roadmap for success with a renewed sense of urgency
4. Letting go of feeling disoriented, unclear, lost, confused or unsure
5. Learned advanced communication tools and how to best leave others feeling
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A key part of helping others rise to their highest levels rests in helping clients to sharpen their listening skills. This will bring them more respect and interpersonal growth than nearly any other endeavor. People like to feel they are being heard. When you clearly listen to others, you are honoring the power of communication by investing the time to honor their important thoughts, which are generally about themselves.
As you read this article, think about this for a moment: Whenever someone acknowledges the words you have spoken, you always feel appreciated and valued.
This value we feel is proof that others were paying attention to our dialogue when they’re able to reflect upon our words. A good way to see people’s self-esteem rise quickly is to pay them a compliment for words well spoken. You will witness their entire body language come alive. Without looking to bring the focus back to yourself, this active listening skill certainly piques their interest in you.
The power of words is something we live by here at JessTalk Speaking & Coaching Firm and cannot be overstated. There are scores of people who place little to no value on the words they use, and the results are to their detriment. Whenever I’m involved with others who speak recklessly and without regard to the feelings of others, I find creative ways to excuse myself from their presence. I call these creative ways, exit strategies.
Oftentimes, offenders such as this don’t even realize the hurt and carnage they leave behind in their paths. I call this a bad case of “stupid mouth”—that is, when you constantly let the misuse and abuse of your words create havoc for others, all the while escaping recognition of this phenomenon.
Simply being aware and using responsible words could right wrongful situations. Elie Wiesel Author & Activist said it best…”Words can sometimes in moments of grace attain the quality of deeds.” There are other instances when intelligent people simply use the wrong words and the consequences can be very damaging. We work with our life coaching and executive coaching clients to help them understand the power of words and how to use them wisely.
Strong communication skills also set the tone for success in life. All other aspects of development follow the power of diligently increasing your communication skills. In order to improve the path of success exponentially, you must be able to connect with a number of people from varying backgrounds and learn to understand and employ the words they use. I like to call this learning their language!
During the coaching process, we help clients get out of their comfort zones and understand that it will take variation, opening yourself up to unique personalities, different ethnic cultures, various religious perspectives and other worldly influences which allow them to expand a potpourri of possibilities.
The greater your communication skills, the more numerous the connections you are able to make and more quality relationships become increasingly available to you. You’ll also create more open lines of communication with these varying opportunities and global perspectives.
Whether you choose to connect with life coaching for relationship advice, spiritual life coaching or to restore and build healthy relationships, choose your desired method of life coaching wisely. Choose a life coach and program based on what will allow you to show up and play full-out, while honoring your best self by telling the truth. We challenge you to live the life you deserve and create a clearing to live your highest vision starting today!